Outlook exchange address book not updating


26-Jul-2017 08:48

In this case your global address book will update each time Send/Receive is pressed.

In Cached Exchange Mode, Outlook 2007 & 2010 downloads a local copy of the Global Address List (GAL), but only updates it every 24 hours.

I have an issue with Exchange 2016 not updating the Global Address Book on the Outlook clients.

When I try to download the address book I get the (0x8004010F) error.

The Download offline address book check box in the Send/Receive Settings - "Group_name" dialog box does not affect the 24-hour download process.

In fact, Outlook cached mode will continue to download the offline address book every 24 hours regardless of whether the option is enabled.

Please visit the document on How to turn on or off Cached Exchange Mode for (Outlook 2010, and Outlook 20).

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I migrated from Exchange 2010 to 2016 a few months ago and the issue was just recently discovered when I added a new user to Exchange the other day.

It seems like if I add a new user they get the most current Global Address Book when they first load their profile in outlook, but then cannot download the newest version of the Global Address Book.

Outlook is helping you complete other activities and does not allow the address book update to interfere.

My computer slows down when Outlook shows the "Updating Address Book" status. In computers with slow hard disk drives, such as portable computers, or running Outlook in a Virtual machine, the process of updating the address book can slow down the computer if the hard disk is fragmented.

Note: To locate this option, follow these steps: On the Tools menu, point to Send/Receive, point to Send/Receive Settings, and then click Define Send/Receive Groups. When you click to select the Download offline address book check box and then click Address Book Settings, the Offline Address Book dialog box appears.



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